A note from the founder

I built ChalPronto to give back to the businesses that built our neighborhoods.

I’m Dilip. For two decades I helped the world’s biggest companies use technology to grow. ChalPronto is me handing that same playbook — for free, or close to it — to the local restaurants, cafes, and bakeries that anchor the streets I walk every day in Chicago.

Try ChalPronto free Email me directly

● Dilip Pullela · Chicago

Why I built ChalPronto

The same playbook that grew the Fortune 500 — given back to Main Street.

For more than twenty years I led digital transformation programs at Accenture and IBM, helping Fortune 500 retailers, distributors, and global brands grow through technology. SAP, Salesforce, Adobe, Oracle — I’ve shipped the expensive playbooks the biggest companies in the world use to acquire and retain customers at scale.

And then I’d walk to the bakery on Devon Avenue or the cafe in Pilsen and watch the same owners — the ones who feed our families and remember our orders — try to compete against companies with infinitely more resources, losing 30% of every order to a marketplace, drowning in DMs and texts they couldn’t respond to fast enough during the lunch rush.

That gap is the reason I started Kiwana AI and built ChalPronto. The technology that’s priced out of reach for local businesses isn’t actually expensive to build anymore — it’s expensive to sell. I’m cutting that out. ChalPronto is the same caliber of tooling I’ve shipped at the enterprise level — AI menu extraction, real-time POS integration, intelligent delivery routing, multi-language storefronts — repackaged for the owner-operator who’s on the floor at 2 PM.

I’m not trying to replace your POS. I’m not trying to take you off the apps you’re already on. I’m trying to make sure the corner bakery, the family-run cafe, and the independent restaurant survive the next decade with the same dignity, margin, and community connection they were founded with.

That’s what giving back looks like to me.

What I believe

Six principles I built ChalPronto on.

Local commerce is community commerce.

The order channel that wins isn’t a marketplace. It’s the WhatsApp group, the Instagram DM, the conversation with a regular. We just remove the friction between conversation and paid order.

Cash on pickup is a feature, not a bug.

Every other platform pushes you to take card-only. Real local businesses serve real customers who prefer paying in person. We make COD the default and unlock card payments only when you’re ready.

Zero commission, forever.

Aggregators charge 15-30%. We charge a flat subscription. Every dollar your customer spends is yours, full stop.

Add to your stack — never replace it.

You already have a POS. You may already be on DoorDash. ChalPronto adds a new channel they can’t reach. We integrate with Square and Toast so your kitchen never sees a duplicate ticket.

Founders ship in 60 seconds, not 60 days.

Take a photo of your menu. Get a live shoppable link. The hard parts — AI extraction, POS sync, multi-language — we do them so you don’t have to.

I’m one text away.

You’re not buying from a sales team. You’re buying from me. If something breaks, message me. If you want a custom demo at your shop, I’ll come.

Background

Twenty years of enterprise tech, now serving Main Street.

20+ yrs

Leadership across retail, distribution, online marketing, and e-commerce

Accenture · IBM

Senior roles architecting global commerce platforms for Fortune 500s

Duke MBA

Fuqua School of Business

Platforms shipped at enterprise scale

SAPSalesforceAdobeOracleStripeSquareToast

Predictive AI-driven personalization

The same recommendation, segmentation, and targeting engines I built for global retailers — now powering ChalPronto’s menu extraction, intelligent broadcasts, and customer agents.

Cloud-native, API-first architecture

ChalPronto is built on the same modern, cloud-native, API-first foundations I used to architect global commerce platforms. Real-time POS sync, webhook-driven order routing, scalable from one shop to a thousand.

Architected global commerce platforms

Multi-region, multi-language, multi-currency platforms that processed billions in GMV. Every lesson — from checkout conversion to fraud control — is wired into ChalPronto.

High-performing agile teams

Built and led product, engineering, and delivery teams across continents. Same craft, same standards, applied to the smallest unit of commerce: the corner shop.

ChalPronto is part of Kiwana AI, Inc. — the company I founded to put AI-driven commerce, creator-led storefronts, and the creator-economy revolution into the hands of the businesses that have always been the heart of their neighborhoods.

How to reach me